I was very excited when I first subscribed for Airtel 3G on 8th of this month and it was immediately activated. I was told that I will start getting 3G speeds inside 4 hours but guess what! 6 days later, am still waiting for 3G speeds. The only difference that 3G brought is faster battery drain to my phone.
There was a time when Airtel used to follow a policy where they provide a service to an individual if and only if that individual can get what he/she is promised. Now, they won’t even check if the requestor can avail the service in his/her locality. They just activate the service and let the individual rot in hell trying to call customer care and running around relationship centres.
Would you believe that this is what I am getting after 3G is activated:
As you can see, those speeds are well below EDGE speeds. I have a Vodafone SIM with EDGE data plan with a 2GB limit for which I pay 49/- per month. For this Airtel 3G plan, am paying 625/- per month for 1.25Gb data limit and for speeds that are lower than what I get for Vodafone 3G.For this issue, I raised a request with Airtel on 9th. There was no update for two days and they sent a clown to check the problem on Friday. This person came to my place, did some speed tests and left in few minutes saying “Sir, I know what the problem is. give us some time”. I called the customer care again today and to my surprise, they have not received any update from this clown or from the network team. I am wondering why I am paying 13 times more than what I pay for EDGE and still get lower speeds and highly unstable connectivity.
If you are thinking of getting Airtel 3G in Bangalore, please stay away from it, atleast for now. These are the following areas where I tested 3G speeds:
1. BTM Layout
3. Koramangala (near Forum, near Jyoti Nivas College, 1st block, near Wipro park)
4. Malleswaram (Palace Guttahalli circle)
7. Sarjapur Road Wipro campus
8. Madivala, near Silk Board
The only area where I got better than EDGE speeds was when I was near Forum Mall (Koramangala) and that too it was around 400kbps. I am yet to see speeds more than 1Mbps which are still slow for a 3G connection.
Airtel, once the most trustworthy brand in telecommunication is now the biggest pirate in this industry, giving false information to users and looting them. Please stay away from it. I am going to ditch Airtel soon. When are you?